Cancellation requests
Email contact@heddel.com immediately with your order number. If the order has not entered production or shipment, we will try to cancel it.
Heddel Support
Order Cancellation
Orders may enter production quickly. Please contact us as soon as possible if you need to cancel or change an order.
When cancellation is not possible
Once an order is in production, packed, or shipped, cancellation may no longer be available. In that case, the order may need to follow our return or replacement policy.
Address changes
Address changes are not guaranteed. Contact us quickly if your shipping address is incorrect. We are not responsible for packages shipped to an address entered incorrectly at checkout.