Customer support
Email: contact@heddel.com
Please include your order number, the email used at checkout, and a short description of the issue so we can find your order quickly.
Heddel Support
Contact Us
Need help with an order, product option, return, or checkout question? Reach out and we will help as quickly as possible.
Response time
We aim to reply within 24 hours on business days. During peak seasons, response times may be slightly longer, but every request is reviewed.
Common reasons to contact us
- Order status or tracking help
- Sizing or product option questions
- Address correction requests
- Return, refund, or replacement questions
- Payment or checkout issues